Mentor Q&A
Pre-approved guidance for mentors. Updated by staff as needed.
How do I handle a mentee sharing something sensitive?Safety
Acknowledge, stay calm, avoid promises of secrecy, document key facts, and escalate via the reporting protocol immediately.
What’s the right cadence for check-ins?Practice
Set expectations on Day One; weekly touchpoints work best, with a monthly goals review to keep momentum.
How do I keep conversations safe online?Digital
Use only approved program tools with adult visibility, keep records in-platform, and avoid private DMs without guardian oversight.
What if a mentee asks for advice outside my expertise?Boundaries
Affirm the question, avoid medical/legal advice, and route it to staff or approved resources.